Mensaje:
Hospitality professional with 9+ years of experience in Front Office,
Guest Services, Night Audit, Housekeeping and hotel administration.
Experienced in international hotel standards, guest relations,
complaint resolution, PMS, reservations, revenue management, cash
handling and cross-selling. Currently working at Crowne Plaza Lima as
Senior Front Desk Agent and Manager on Duty, with experience
supervising hotel operations and delivering high-quality guest service
in fast-paced environments